Privacy Policy

How Joe's Commercial Cleaning Services collects, uses, and protects your information.

Last Updated: April 29, 2026

1. Introduction

Joe's Commercial Cleaning Services ("Joe's", "we", "us", or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information that you provide directly to us — such as your name, business name, email address, phone number, service address, and any details you include in booking forms, contact forms, or quote requests. When you visit our website, we may also collect limited technical data such as your IP address, browser type, pages visited, and approximate location, to help us operate and improve the site.

3. How We Use Your Information

We use your information to respond to inquiries and quote requests, schedule and deliver cleaning services, process payments and invoices, communicate about your bookings, fulfill orders placed through our online shop, comply with legal obligations, and improve our services and website.

4. Cookies and Analytics

Our website uses cookies and similar technologies to remember your language preference, keep your session active, and gather anonymous usage statistics. You can disable cookies in your browser settings, though some features may not work correctly without them.

5. Online Shop

Orders placed through shop.joescommercialcleaningservices.ca are handled by our e-commerce platform and payment processor. Payment card details are submitted directly to the payment processor and are not stored on our servers. Please review the shop's privacy notice for additional details on how it handles your data.

6. How We Share Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business — for example, payment processors, e-commerce platforms, hosting providers, email providers, and accountants — strictly for the purposes described in this Policy. We may also disclose information when required by law or to protect our legal rights.

7. Data Retention

We retain personal information only as long as needed to provide our services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you have the right to access, correct, or request deletion of your personal information, withdraw consent to certain uses, and ask how your information has been handled. To exercise these rights, contact us using the details below. We will respond within a reasonable time frame.

10. Children's Privacy

Our services are intended for businesses and adult clients. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Third-Party Links

Our website may contain links to third-party websites, such as our online shop or partner organizations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted to this page. We encourage you to review it periodically.

13. Contact

Questions, concerns, or requests about your personal information? Contact Joe's Commercial Cleaning Services at 1043 Pacific Ave, Winnipeg, MB R3E 1G5 — phone (204) 229-4885 — email joescommercialcleaningservices@gmail.com.